Returns & Exchanges

At Herbaly, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day return window for all unworn and unwashed items.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return process and secure it to your original packaging.

• 3.
  Drop Off Your Package

  Take your package to any authorized carrier drop-off location; we recommend keeping your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.